BIBAA Interiors Privacy Policy 

 

  1. Who we are

BIBAA Interiors is a luxury interior architecture and interior design company based in Hertfordshire, that specialises in creating bespoke, high end residential interiors. We also have an online store to inspire you with ideas for creating your perfect home.

We care about our customers and know that your privacy is important to you. This Privacy Notice is our way of telling you how we collect your information, why we need it, and how we use it. This is a requirement of the General Data Protection Regulation 2018 and Data Protection Act 2018. 

 

For our website https://www.bibaainteriors.com (the "Site") in the UK, and for information otherwise collected under this Privacy Notice, BIBAA Interiors is the Data Controller that is responsible for your privacy. BIBAA Interiors is located at Unit One Paytoe Industrial Estate, Leintwardine, SY7 0NB

 

This Privacy Notice takes effect on 1 November 2019. BIBAA Interiors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

 

  1. Interior Design Service

 

When you work with Beth Atkins, Interior Designer at BIBAA Interiors, you will share personal information about yourself, in fact she won’t be able to create a wonderful design that is bespoke to you without it! 

 

2.1    Information we may collect from you

You may give Beth information about you when corresponding with her by e-mail, phone, text, instant messaging and in person. 

 

The information you share with Beth may include your name, address, e-mail address and phone number, personal description, photographs of your property, other property information, spouse/partner details, children’s names and ages, and other personal information such as place of work and information specific to the running/layout of your home that affects the interior design.

 

2.2    What do we do with the Information?

Your personal information will be used to complete any contracts entered into between you and BIBAA Interiors, providing you with the service that you have requested from us. Once the contract is complete we may occasionally contact you to see how the project is going and inform you about other services or special offers that we provide that may be of interest to you.

 

We may also use the information internally to understand and improve the effectiveness of the service.​

 

2.3    When we may share your information

 

We may share your information with suppliers and sub-contractors to complete any contract we enter into with you. If this is required Beth will inform you beforehand and agree it with you. 

 

Please note: These businesses will have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you agree for Beth to share your details with them.

 

We won’t share any of your information in any other way unless we are  under a duty to disclose or share your personal data in order to comply with any legal obligation. 

 

  1. The Online Shop

 

3.1    Information we may collect from you

We may collect the following information:

  • Name, 

  • contact information including email address, postal address, telephone number,

  • demographic information such as postcode, preferences and interests,

  • other information relevant to your order or the service we provide,

  • your payment information to process payments.

 

 

3.2    What do we do with the Information?

We require this information to understand your needs and provide you with a better service, and in particular:

  • to process your order,

  • for internal record keeping,

  • to improve our range of products and services,

  • to send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out at any time by emailing nina@bibaainteriors.com

  • to customise the website according to your interests.

 

  1. When we may share your information

Please be assured we will not sell, distribute or lease your personal information to any third parties. 

We may pass your details on to third parties in the processing of your order or service, such as payment providers and couriers but only to complete your order and not for any other purpose.

We may use your personal information to send you promotional details about third parties which we think you may find interesting if it is connected to the product/service we provide. You can opt out at any time from these mail outs by contacting us at nina@bibaainteriors.com

 

  1. Keeping your information up to date

 

If you believe that the information we hold about you is incorrect then you can contact us at any time to update it by contacting us at: nina@bibaainteriors.com

 

  1. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

  1. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

  1. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You will need to review the privacy policy applicable to the website in question.

 

  1. Your Rights

You are entitled to view, amend, or make a request for your information to be deleted once an order or service has been completed. Please send an email to nina@bibaainteriors.com

 

Please note that we will keep financial records for at least 6 years from the end of the last company financial year they relate to in accordance with the government. Your personal data will not be kept after that time.

 

While we endeavor to provide the best service possible we are always happy to discuss any concerns you may have at any point. You can contact us at nina@bibaainteriors.com or beth@bibaainteriors.com